Meet Our Leadership Team
“Success Begins With Integrity”
Rich Allen, Owner & President
Rich leads Custom Coating with a strong entrepreneurial spirit and a focus on building lasting relationships. He values setting his team up for success and believes that people are the key to any great business. Outside of work, he enjoys quality time with his wife and daughters, drawing strength from his faith and family.
Dawn O’Bran, Plant & Quality Manager
With over 20 years of experience in leadership and quality systems management, Dawn is a dedicated professional who thrives on ensuring high standards. Outside of work, she enjoys kayaking, camping, and attending music festivals.
Julie Roop, Vice President
Bringing 25 years of expertise in finance, sales, and leadership, Julie is passionate about driving success and fostering team growth. When she’s not leading at work, she loves spending time with her 13 grandchildren, camping, and enjoying a good book.
Tim Roop, IT Director
A veteran of the USAF with over 30 years of experience in computer networking and software development, Tim brings technical expertise and a spirit of adventure. In his free time, he enjoys drag racing, camping, beach vacations, and exploring new destinations.
Marilyn Canterbury, Shipping & Receiving
Marilyn has been with Custom Coating for 26 years, witnessing the facility’s growth and evolution. She enjoys outdoor adventures with her husband, including SxS riding and Jeep excursions.
Melody Kitt, Customer Service/Quality Tech
Melody has contributed to Custom Coating for over 8 years, taking on roles in SPV, Quality Tech, Admin, and Quoting. In her spare time, she loves hiking through wooded areas, camping, and is an avid reader of all kinds of books.
Mark Ihrie, Maintenance Supervisor
Mark has been with CCI for 22 years and his no-nonsense approach and communication style has led this company through growth and change. He enjoys bicycling with his son and watching him compete professionally.
Gene Thorp, Manganese Phosphate Supervisor
Gene brings over 30 years of industry experience in steel & iron processing. Retired from Dana, Gene joined the CCI team a little over 22 years ago and has been fundamental in establishing our customer base with this coating line. Gene loves to watch his grandson play baseball and can be counted on for a good joke or two.
Justin Cooper, Bonderite (Alodine) Supervisor – East & West Lines
Justin has grown for 25+ years with custom Coating. With each new chemical line, he has been fundamental in supervising the labor to make it happen and overseeing the emersion baths. When not at work he enjoys fishing, kayaking, snorkeling, and cooking.
The CCI Mission, Values, and Culture
Custom Coating Inc is committed to providing service that meets or exceeds our customer expectations for quality, delivery, and customer service. We are committed to the safe return of our employees to their home and family. We are committed to the use of continual improvement ideas and activities to support our culture of employee involvement in meeting our objectives.
Our Company Values Are: Integrity, Teamwork, and Commitment.
